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    TERMS AND CONDITIONS

     

    Welcome $20 off order Promotion - ACTIVE20 AND FIRE20

    Conditions Apply. Valid from 1 January 2020 until 31 December 2020 inclusive when redeeming full priced items online. Not in conjunction with any other offer and not valid when purchasing gift vouchers. Fire and Shine reserves the right to request identification in order to confirm identify of redeemer.

    Offer is valid on one sale per customer only during the promotional period. Minimum purchase must be $100.00, does not include Sale items or Arcadia Movement brands.  

    Discount Offers

    Conditions apply.  Any discount offered Email or given in person are subject to the following conditions. These offers include, but are not limited to the Welcome email offer. To qualify for your discount you must enter the promotion code at the shopping cart section online, within the validity period. If you fail to enter your promotion code prior to checkout at fireandshine.com.au the difference cannot be refunded or credited. Discount offerings are not to be used in conjunction with any other offer. Discounts are valid on full priced merchandise only unless specified otherwise.  

    Fitness Fridays 

    From time to time we will discount selected styles. These styles are at our discretion and the discount amount is only valid on the selected items for a limited time. We have the right to change or amend the offer. No other discounts to be used in conjunction with this offer. Does not apply to shipping and there are no returns on items bought with a discount code unless faulty. 

    Pre-Order Items

    At our discretion we will offer some styles on a pre-order basis. When items are pre-ordered, this means that they are being delivered at a time in the future or later date. Pre-Ordered items are paid in full and once delivered are not able to be refunded. There may a slight delay in shipping due to agreements with suppliers and wholesalers. You will be notified if there are any delays in relation to your pre-ordered item. 

    Once an item is pre-ordered, this is a confirmed sale and not able to be refunded when delays or circumstances are out of our control.

    Special Orders

    We are happy to place special orders for pieces where we are out of stock. For special orders, we require a 30% deposit and will issue a credit note in the event of wrong fit or change of mind. Discount offers are not valid on special orders.

    Returns and Exchanges

    If for any reason, you change your mind and no longer want a full price item(s)* purchased from us, please return it to us within 14 days of purchase for an exchange or gift voucher equal to the value paid for the item(s). Sale* items (excluding items advertised as 'final' or 'warehouse sale') can be returned for either an exchange or gift voucher valid for 12 months. Full price item(s) are valid for a refund and must be returned to our online warehouse to be processed via the payment method used at the time of purchase. It is important that the item(s) and any packaging, tags and ticketing which the goods came with/in are in original condition. If the item(s) are deemed to have a manufacturing fault a refund may be issued. Proof of purchase is required for all returns and exchanges to clearly state that the item(s) were purchased from www.fireandshine.com.au. We cannot accept returns or exchanges for final sale items.

    *Sale item is any item that is not sold at full price 

     

    Disclaimer: This website and its contents are provided to you on the basis, that the website may contain errors, faults and inaccuracies and may not be complete and current. In the instance of an inaccuracy on the website, Fire and Shine retains the right to cancel an order. Fire and Shine reserves the right to amend and update promotional activity on the website without notice.